What sorts of voice and telephony systems does StarPound interface with?
This information is only applicable if you are using StarPound to build or deploy applications or business processes that have voice components (this includes your own custom applications, as well as StarPound's PBX and Call Center products).
StarPound relies on external components for handling certain aspects of voice/telephony processing. And as every production environment is different, there are various ways of performing this integration.
| Component/Service | Hardware Switch | Asterisk | Freeswitch | Voxeo | Other |
|---|---|---|---|---|---|
| Media server/gateway Playing media files, codec handling, IVR, DTMF, etc. | SP/AGI | SP/FS | SP/VXML | SP/VXML | |
| Speech Processing Text-to-speech, speech-to-text, speech recognition | SP/VXML | SP/VXML | |||
| Call Control Initiating calls, call routing, etc. | SP/SIP | SP/SIP | SP/FS | SP/SIP |
Legend:
- SP/AGI=StarPound AGI Driver (Asterisk Gateway Interface)
- SP/SIP=StarPound SIP Driver
- SP/FS=StarPound Freeswitch Driver
- SP/VXML=StarPound XML Driver