"StarPound is unique in the way it combines voice and data into business processes to create "converged business processes." Organizations today face many challenges in delivering multi-media applications, including the inherent complexity of using several tools and technologies across multiple vendors. The StarPound "converged" approach reduces the expense, and dramatically reduces the time required to implement new business processes to meet shifting market requirements or specific customer needs."
— Rich Tehrani, President and Editor, Customer Inter@ction Solutions Magazine